Some of you may have noticed our ISO 9001:2008 accreditation expires 12th May 2016, so we are pleased to announce we have been audited and approved for recertification.
The audit was carried out 5th April 2016 by our auditors BSI. It was also especially satisfying to pass without a single nonconformity.
The accreditation and our quality procedures have helped us maintain a high level of service to our customers and not forgetting the hard work and professionalism of our employees.
The next stage of our accreditation will be to transition to ISO 9001:2015. The revised standard includes new requirements such as understanding the context of the organisation and top management commitment.
In the meantime as soon as we receive our new certificate which should be prior to 12th May 2016 we will upload it to our website for download.
Should you wish to discuss our approach to service quality please feel free to contact Gary Perks on 0121 580 3055.